Our Blog: Valuing Relationships – Delivering Results

MBS SERVICES: Need Qualified Candidates?

Management Business Solutions understands the incompatible effects a “mismatched” candidate can have on a company’s productivity, timeline, and finances. Our recruiters take EXTRA steps to gain insight into our client’s business model, employment requirements, and culture fit. Whether your company needs to fill an interim, contract, or full-time position, MBS meticulously screens every candidate and guarantees the best service possible locally, regionally and nationally.

How do we do Screen?

Through in-depth question/answer processes and frequent follow-up communication with our client, MBS creates relationships and designs customized staffing solutions to meet your company’s unique and diverse needs. We have many tools that help filter the many applicants so that we can help you find your next hire:

  • Preliminary Step: MBS develops pre-screening questions to eliminate applicants who do not meet the minimum qualifications.
  • 1st Step: We build customized questionnaires for qualified candidates to fill out, so we can evaluate their writing skills.
  • 2nd Step: Our recruiters conduct phone interviews or face to face interview to evaluate their technical skills. These interviews could range from 30 minutes to-1.5 hours.
  • 3rd Step: Score each candidate on an internal proprietary matrix to identify top candidates.
  • 4th Step: Reference Check/Background Test/ Drug Testing for top candidates.
  • Final Step: Most importantly, we communicate to EVERY applicant whether it is relaying good or bad news. No one is left behind. Guaranteed.

We help source candidates through many channels and recruit for non-profits, small business, large corporations. More information can be viewed here. We can help design a customized solution for you and help find your next hidden gem… Give us a call today at 616-456-5627 Or Request a Quote.

New Year: Top 5 Benefits at MBS

MBS added 4 new internal employees this year and we are looking to continue to GROW in 2018! We might be a “small” company with 10 employees, but we offer BIG benefits. We understand money is great, but there are other things to consider when looking for new employment that might outweigh the cash in your pocket. Be sure to think about these when applying for jobs this Holiday Season…

Top 5 Benefits MBS has to offer New Employees:

  • Opportunities to GROW: MBS likes to utilize STRENGTHS instead of focusing on what you can’t do. Let’s face it, not everyone is as detailed as the other. Some employees might love sales – That’s OK! At some point in your position you will want a NEW challenge. It all starts by learning the foundation of the business and then growing into a manager, trainer, or even becoming an Owner! Yes, you read that right! We are looking for future Owners of MBS!
  • Community Involvement: Some companies ‘SAY’ they are involved in the community, but are not physically present when they need to be. MBS shows up in a big way as we volunteer our time and talents to our community partners. Some of our partners include Hope Community, West Michigan Hispanic Chamber of Commerce, United Way, WISEOne in Christ MinistriesWomen’s Business Enterprise National Council, YMCA, etc. MBS employees understand that this is part of ‘who we are’.
  • Flexible & Family-Oriented.  Work-life balance is a tricky thing to juggle. We get it: Not everyone can work 8:00am-5:00pm. We can work around class schedules and family schedules. If we know work is getting done, then we will make things work. Simple as that.
  • Open Office/Transparency:  Ever had the ability to turn around and speak with the CEO of your company? You do here! We call it a ‘bullpen’ environment: You have an open floor with no offices or partitions separating employees. We are a training environment, which makes it easier for junior staff to work with senior staff daily to continue employee growth. This promotes a team-oriented culture.
  • 3:01 Happy Hour & Company Parties. “Work Hard – Play Hard” is our motto. Every Friday, we get together for a drink at our bar in the Employee Lounge. We celebrate the successes of the week, chat about the upcoming weekend, play a game, and really just unwind! This creates a laid-back feel that helps build a comradery between staff, managing partners, and CEO.  All employees love our Summer Party and Christmas Party too. Our CEO always has something extravagant planned!

We wish we could hire everyone to join our awesome team, but currently, we’re aiming to provide internships to Juniors and Seniors in college that are interested in learning more about the Recruiting and Staffing Industry. We have our internship opening for the Winter/Spring Semester. If you are interested in joining our team please apply at: HR Recruiting Assistant Job Description

Falling into Mundanity in the Workplace

There comes a time in most professionals lives where they start to feel bored with their work.  Same coworkers, same pile of paper, same sandwich for lunch, etc.  One of the major reasons for this is not feeling engaged at work.  A Gallup poll found a whopping 55% percent of all U.S. employees are NOT engaged at work.  These people feel like their capabilities aren’t being fully utilized and tapped into.  This can lead to not feeling connected to the organization, or dedicated in any way.

One thing we can take from this is that employees should be FULLY utilized to feel more connected with their company and fulfilled with their work.  Employees who do the exact “right amount” of work are the most satisfied.  Too little work leaves them feeling underappreciated and bored, while too much work leads to burning out and often stress related sickness.

SO, WHAT DO YOU DO ABOUT IT? Well, determine whether the feelings are a “you” thing or a “career” thing.  This means determining whether you believe you are in the right field, do you enjoy what you do for the most part? If not, what might you be happier doing, try to explore that idea thoroughly before making any career changing decisions.

If you do believe that the field you’re in is right for you, and you’re just feeling stuck, think about trying a few of these ideas:

  1. Ask co-workers who seem happy with their jobs what they do to stay engaged and excited.
  2. Think about ways that management could make your job more interesting, try to relate these ideas to how they could increase productivity so that your boss will have more interest in them.
  3. Consider all the different possibilities of moving around in the company.  Whether that be laterally or horizontally, if you’re really feeling stuck a new task and new skills might help.

Don’t make any decision too hastily if you’re feeling bored at work.  Take your TIME to evaluate the situation and really decide if it’s something that absolutely needs to change, or if there might be an easier solution to combating that feeling of mundanity.

Choosing the Right Career Path

What do you want to be when you grow up?  This can be one of the most perplexing questions a child is asked, and that question follows many of us into adulthood. Whether you’re a recent graduate, have been laid off, or simply seeking new opportunities, discovering the right career path can be a major challenge. This being said, there is a lot of truth in the statement “If you love what you do, you’ll never work a day in your life.”

  1. Say to yourself: I love to______. Really think about what makes you happy, and what you love to do. There’s a good possibility that what you’re passionate about could be found in a job somewhere.
  2. What are you good at? If someone asked your friends and family what your best skills and attributes are, what would they say? There might be a job related to one of your greatest strengths that you might never have thought about!
  3. How and what do you want to be remembered for? This is an important question to ponder, because most people are remembered for what they did and what they were passionate about.

After you’ve asked yourself these three questions, look back at your answers. Do you love to help people and give direction? A job in HR could be perfect for you, it gives you the ability to create relationships and guide employees throughout their careers. Are you good with software, and known as the most creative one in your family? Are you a Kinesthetic leaner? What about a career in engineering? Finally, maybe you want to be remembered for your exceptional people skills and work ethic. That could mean that you would make an exceptional member of a sales team!

When determining what career is right for you, don’t make your decision hastily. Take your time and determine what’s important to you, your life, and your goals. Search job posting sites, take a personality test, or ask for a conversation with a recruiter from our team to see what positions they think would match your talents. Choosing the right career takes time and effort, but it leads to a fulfilling and overall happier life!



Haleigh Hielkema – Senior at Grand Valley State University

Q: What do you do on a typical day?

A: Each day at MBS is a little different.  I usually start my day adding candidates into our applicant tracking system and checking our MBS website to see if any candidates have applied there.   After that, you might find me sourcing candidates from our internal system, or through various other online sources.  The rest of my day might consist of posting jobs to social media, finding content for our blog, making candidate folders for the recruiters, and my personal favorite, making pre-screen calls!  I love getting to directly interact with MBS candidates, the best part is scheduling them for phone interviews, and hearing the excitement in their voices!

Q: Being a new intern at MBS, what do you enjoy most about the team?

A: By far, the best part about MBS is the team.  They are a group of talented, passionate and caring women who genuinely care about your success and learning.  I couldn’t have asked for better teachers and supporters!

Q: What is one thing that you have learned that you didn’t think you would? / Or Is the internship what you expected?

A: I learned about the true amount of work that goes into recruiting.  Everybody here knows their stuff and works extremely hard.  There is no way I would have been able to jump into a position like this without their support and expertise.

Q: Would you recommend to another HR/ Administrative intern?

A: I absolutely would recommend MBS! I’ve had a wonderful time learning and growing with MBS, it’s a very unique setting and great HR experience.

Top Five Things I recommend for those seeking an internship:

  • Take the time to develop and perfect your resume.  Ask your campus career or writing center to help you edit and work out the flow, it’s the first line of contact you have with an employer.
  • Don’t settle on an internship.  You might get an offer quickly, and that’s great! However, if it’s not the one you really want and that offers the best experience, ask for time to think, or kindly decline.
  • Go into your interview prepared. Research the company and get to know what they stand for.  Employers also really love to see that you cared enough to look them up!
  • Once you land the internship, make relationships! At first it might seem hard to put yourself out there, but your co-workers want to get to know you, and you can learn a lot from them.
  • Soak up the knowledge.  You never know when an internship might turn into a job offer, so pay attention!  Even if it doesn’t you might end up working in that field in the future.


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Alissa VanWingen – Senior at Grand Valley State University

Q: What do you do on a typical day as an Intern?

A: No two days are the same while interning at MBS. You start out with parsing (entering candidates into the database), formatting a resume on a letterhead, making qualifying interview templates, entering interview notes in the applicant tracking system, making job folders, etc. As the internship progresses, phones became a daily activity. You will figure out how to create job descriptions and create ads for social media about the current openings. Towards the end of the internship, pre-screening candidates and scheduling interviews, listening in on recruiting calls, and sourcing for candidates to recruit becomes prominent in the daily activities.

Q: Being a new intern at MBS what do you enjoy most about the team?

A: Coming in as an intern, it can be a bit nerve racking, you’re new and for me, this was my first internship. The team was extremely welcoming, friendly and willing to help me out at any time. The team works extremely well together, gets along, has fun, and gets the work done. They allow you to be yourself, and if you’re having a tough day, they are there for you to talk to.

Q: What is one thing that you have learned that you didn’t think you would? / Or is the internship what you expected?

A: When I first started the internship, I wasn’t sure what to expect. The 3-hour working interview prior to hire gave me some insight on what I would be doing, but what the working interview doesn’t show you is how much knowledge you will gain. In the working interview, you start to learn some of the basics of what you will be doing as an intern. Besides all the actual work, I learned a lot about myself and about working at MBS as well. I think one of the key components of this internship that I learned was not to shy away from something. I was very nervous for this internship, I am the type of person who doesn’t like change so adding a new job into my life was a bit frightening. This job taught me that putting myself out there and taking a risk, can be 100% worth it in the end. I learned a lot about this company too. MBS is a staffing firm, but they are much more than that. They take pride in the work they complete, they strive for the relationships to be formed and to help people succeed as much as they can. This company/internship will give you the hands-on experience, but it will also teach you about yourself.

Q: Would you recommend to another HR/Administrative Intern?

A: I would highly recommend anyone to take this internship opportunity. You gain SO much hands-on experience from individuals who are extremely talented and have expert knowledge of this field. This internship not only taught me the skills I need to move forward, but also taught me that recruiting is the right field for me.

Top Five Things I recommend for those seeking an internship:

  1. Research the company beforehand. It is extremely important to know what the company does and the companies mission and values.
  2. Go into the internship with an open mind. Most people are looking for an internship to gain experience and learn, you need to be open to have a great internship experience.
  3. Be ready to learn and keep that willingness to learn throughout the whole internship process. It’s important to gain hands on knowledge that will help you further yourself in your career.
  4. Flexibility is key. Be able to work around any issues that could occur and be willing to accommodate the company you are interning for.
  5. Always complete your work on time and don’t be afraid to ask for more work. Companies love when you put yourself out there and show initiative.

Fall 2017 Internship Available. Apply HERE

Work-Life Balance – Fact or Fiction?

Summertime is finally here, but do you really even have time for summer? Or does that just mean that you can see the sun from your open office window for a few more hours? If that sounds familiar, it is probably time to start thinking and talking about work-life balance.

For many employees work-life balance is all-elusive, always just out of reach.  While it is sometimes necessary for the benefit of the business, or even the good of our finances, spending too much time working can have negatives effects on other parts of our lives. Personal relationships, external commitments and our own health and peace of mind often get cast aside for “just a few more emails” or “a few extra hours of overtime on the floor”.

Maybe you are not in a position to give up those extra hours, even so, there are things that you can start doing today that will help you balance your career with the rest of your life.

  1. Have time that belongs just to you. This can be time to enjoy a cup of coffee, read a chapter of that book that has been sitting on your bedside tables collecting dust, or even just to sit down and relax for a few moments and think about something else. An extra fifteen minutes of time for yourself each day can help ease your mind and make work seem less looming. This time is not to be spent checking work emails or planning out tomorrow’s schedule. Just take a breather, it will do wonders for your stress level.
  2. Don’t put off important relationships. Set up a weekly date night, commit to attending your child’s sporting event or other activities, put it in your calendar, and most importantly actually go.
  3. Understand that saying “No” doesn’t mean you will be let go. Sometimes we feel we have to work lots of extra hours or commit to extra committees or miss a special event, because it hard to say no.  Whether it is out of guilt, or fear of losing a job, or a bonus, or whatever the case, the truth is that managers are people too. They have lives and families and things to do outside of work. If they cannot understand that you have other things going for you than just your career, do you really want to work for them? This is a good time to start practicing your “no.”
  4. Define your own parameters of success. What does a successful career mean to you? Does success mean that you have to do it all on your own? Are there others that you can reach out to pick up some of the extra that you are taking on right now?  These are thoughts and conversations that we need to be having in the workplace! Communication is the best way to resolve these types of issues, and without it you will not find balance.

What will you do today to help restore some balance in your life? Let us know in the comments, and don’t forget to make time for summer this year. It won’t wait.

Management Business Solutions is Growing! Check out our newest press release…

Management Business Solutions Purchases New Building, Seeks Tenants

Grand Rapids Staffing Company Outgrows Downtown Location


GRAND RAPIDS, June 1, 2017: Today, Management Business Solutions, a West Michigan staffing organization specializing in custom staffing solutions, announced that they have outgrown their downtown space and relocated to their newly-purchased location on Buchanan Ave SW. After celebrating 10 years of service, adding multiple team members, establishing two new owners and reaching an all-time revenue high in 2016, Management Business Solutions started seeking out new locations. The team loves the potential of the 8200 sq. foot Buchanan location and is doing a remodel of the new occupancy. The remodel will include additional spaces for tenant companies and an area for hosting conferences and events. This is an exciting time to grow a staffing organization given the ongoing talent shortage. To accommodate client needs, the company has expanded its local and national search capabilities and has had great success on both fronts.


Floriza Genautis, CEO of Management Business Solutions says, “This growth has been so exciting for me and for us as an organization to see our dreams turn into a reality. This new building is huge for us in order to continue implementing our growth strategies. We have grown two additional owners of the company and have another one coming up in the track in addition to multiple other employees that have joined our team.” The company offers a five-year ownership track to all employees who have been with the company for one year. Genautis decided in establishing Management Business Solutions that she would eventually give the company away and developed the ownership track as a means of doing so.


Keep following this blog for more updates as we undergo construction!

May Flowers: Encouraging Growth and Sustainability

May marks a season of growth and change. Many are happy to see the first signs of spring coming through after a hard winter and a lot of preparation to bring the season into motion. It is important to learn to recognize and celebrate the signs of growth and change in the workplace as well. Whether you are a manager or another employee, individuals love to be recognized when their efforts bloom.

Here are three ways that you can recognize someone else’s success in your workplace, no matter what your title is:

  1. Share their story.
    • Highlight the success story with fellow coworkers, social media followers or maybe even with a press release. A compliment that is made in public can have a much greater impact than one made in private – and as a bonus, if higher-ups are not paying attention, some public recognition may draw their eyes and ears to your department as well.
  2. Make them an example.
    • Turn their success story into a teaching point that others can follow. When training new employees, it is easier to be clear and concise when providing specific examples of things that individuals have done in the past
  3. Offer them a token of encouragement.
    • It can be a note, their favorite kind of candy or even a simple pat on the back with some encouraging words. Everyone loves to be recognized for doing something great, and it is wonderful to set the tone of encouragement throughout the organization. Some company’s even have a special board dedicated to recognizing employees who have gone above and beyond during the week!

A company’s culture is often rooted very deeply into the actions and attitudes of those who work there. Encouraging those who have done something well or sustained growth within the organization is a sure-fire way to boost morale and create a more positive, healthier company culture.



4 Gardening Tips to Cultivate your Career

Growing up in an agricultural area, I was often reminded of the importance of planning when it came time to get started on the gardens, however as a recruiter, I see how relevant those skills are in one’s work life too. Are you feeling  a lack of growth or livelihood in your career? Then it’s time to pull out the gardening tools and get started.

  1. Location is everything. It is important when you start planting your garden that you choose an appropriate location for the seeds that you want to grow. Some require more exposure to the sun, some require less. Some require firmer ground, some require softer soil. Starting a career in the right location requires much of the same logic. Ultimately your workplace foundation needs to support the growth of your career, or it may leave you feeling frustrated.
  2. Choose your plants wisely. There are many different kinds of plants to choose from when planning a garden, as there are jobs in many different fields to consider. You should not just choose something that looks nice, or offers a lot of incentives, if it is not something that you like. The bottom line comes down to choosing something that you like that you are also willing to dedicate the required time to, so that it can grow. Some careers may require more attention than others, and it is important to understand the needs and expectations of a role beforehand.
  3. Make the design your own. The company that you work for may have more strict or less strict policies regarding your job description. If you are really looking to feel invested in the work that you are doing, you need to own it. Be involved in the process of laying out your responsibilities, own your schedule and figure out what works and does not work for you. Then communicate that to those that have the final say. If you aren’t buying in to the work that you are doing, you won’t feel successful.
  4. Maintenance. Maintenance. Maintenance. A garden requires constant attention. It needs watering, weeding and regular care. Your career will not grow without those very same things. It is easy to detach from work on and off the job, but it is important to remain very focused in your role so that you see what areas of your performance need some extra weeding. Maybe certain work relationships are drying up and need a bit more attention. Yes you can go in and complete your responsibilities and put in a small amount of effort to get a small harvest, but imagine the rewards of well-focused time and effort. Then,if you are still feeling unsatisfied in your career, it may be that the season is ending and it is time to find a new location to begin again.